Frequently Asked Questions
Answers to common questions about enrolment, learner access, subjects, payments and support.
Can a learner enrol for one subject?
Yes, where individual-subject access is available for the selected programme.
Can a learner take a full package?
Yes. Full package options are available for selected learning and examination programmes.
When does access begin?
Access begins after the enrolment, learner details and payment or approved access arrangement have been confirmed.
Where does the learner find subjects?
Active courses appear in the learner dashboard after access has been approved.
What should I do when access is missing?
Open Learning Access to check the application and payment status, or contact ElearnerSpace support.